“Feedback is the breakfast of champions”, Ken Blanchard
Feedback helps people learn the impact of their behavior. Feedback is shared in order to reinforce so-called “right” behaviors and to let people know what behaviors are ineffective and need changing.
Feedback is an important skill for you to master. Given effectively, your personal and business relationships will thrive. Given poorly or not at all and you’ll likely end up frustrated with unhappy staff and high turn-over rates.
Here are some interesting stats about feedback:
- Managers who received feedback on their strengths showed 8.9% greater profitability
- 69% of employees say they would work harder if they felt their efforts were better recognized
- 92% of respondents agreed with the assertion, “Negative (redirecting) feedback, if delivered appropriately, is effective at improving performance.”
- 80% of Gen Y said they prefer on-the-spot recognition over formal reviews
- 77% of HR execs believe performance reviews aren’t an accurate representation of employee performance
Feedback is a powerful performance-improvement mechanism. But it needs to be delivered in a manner that does not evoke defensiveness and (ideally) motivates people to change their behavior.
As a trained communication expert, I often coach my clients on how to give effective feedback. In today’s video I share some strategies for taking your feedback skills to the “next level”. Enjoy!
Now it’s time to go out and practice giving great feedback! I would love to hear about your discoveries and challenges, so please comment on this post to share your experience.
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